PRIVACY POLICY – EXTENDED INFORMATION
LAST UPDATED: 19/04/2023
The Privacy Policy forms part of the General Terms and Conditions governing the websites www.monhotels.com, www.hotelpergolamallorca.com, www.esprincep.com, www.hotelmonport.com, together with the Cookies Policy and the Legal Notice.
MON HOTELS reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it each time you access the website. If the user has registered on the website and accesses their account or profile, they will be informed if there have been any substantial changes regarding the processing of their personal data.
Who is responsible for processing your data?
The data collected or voluntarily provided by you through the website, whether through browsing or through contact forms, email or telephone, will be collected and processed by the Data Controller, whose details are provided below:
CAS MIOT SL VAT No.: B07790512
Ctra. Manacor, 272, 07198, Palma (Balearic Islands).
Registered in the Mercantile Registry of the Balearic Islands, Volume 1398, Page 117, Sheet PM-24363, 1st registration dated 01-10-1996
MON PORT HOTEL & SPA, Cala d’Egos, Finca La Noria, 07157, Port d’Andratx.
HOTEL ES PRINCEP, C/ Bala Roja, 1, 07001, Palma.
ENIX SL VAT No.: B07018781
Ctra. Manacor, 272, 07198, Palma (Balearic Islands).
Registered in the Mercantile Registry of the Balearic Islands, Volume 106, Page 1, Sheet 2306, 1st registration dated 23-01-1968
APARTHOTEL LA PÉRGOLA, Avinguda s’Almudaina, 16th, 07157, Port d’Andratx.
Contact at MON HOTELS for the protection of your personal data
Phone: 971200222
Data Protection Officer contact: lopd@monhotels.com
If for any reason you wish to contact us regarding any matter related to the processing of your personal data or privacy (with our Data Protection Officer), you may do so through any of the means indicated above.
What data do we collect through the website?
Simply by browsing the website, MON HOTELS will collect information regarding:
- IP address.
- Browser version.
- Operating system.
- Duration of the visit or browsing session.
This information is stored using Google Analytics; therefore, we refer you to Google’s Privacy Policy, as Google collects and processes this information: http://www.google.com/intl/en/policies/privacy/
Likewise, the website uses Google Maps, which may access your location if you allow it, in order to provide more precise information about distances and routes to our locations. For this purpose, we refer you to Google Maps’ Privacy Policy: http://www.google.com/intl/en/policies/privacy/
The information we handle is not associated with a specific user and is stored in our databases for statistical analysis, website improvement, and improvement of our products and/or services, helping us enhance our commercial strategy. Data will not be disclosed to third parties.
User registration on the website / Submission of forms
To access certain services, such as reservations or contact requests, users must complete a form. The requested personal data is necessary and mandatory. Failure to provide such data will prevent registration.
Browsing data will be linked to the user’s registration data in order to personalize the offer of products and/or services.
User registration data will be incorporated into MON HOTELS databases and stored as long as the user account remains active. Once deleted, transaction-related data will be retained for 10 years in compliance with legal requirements.
The legal basis for processing your personal data is the execution of a contract. For electronic communications and promotional messages, the legal basis is the user’s consent.
Newsletter subscription
If the website allows subscription to the MON HOTELS newsletter, you must provide an email address, which will be stored until you request cancellation.
What rights do you have?
- To know whether we are processing your data.
- To access your personal data.
- To request rectification or deletion.
- To request limitation of processing.
- Data portability.
- To file a complaint with the Spanish Data Protection Agency.
- To withdraw consent at any time.
Do we use cookies?
If we use cookies other than those strictly necessary, you may consult the Cookies Policy via the corresponding link on our website.